I have not been negative in respect of the performance - indeed i have praised it "played their socks off"
All i did was ask the the club  - not an individul - when we might have a match report and team listing. The response I got was from an individual who decided that my approach was directed at him and responded in a way that I would not expect from any organisation.

As  a supporter I feel that I am entitled to praise or raise issues of concern - as stated in a previous post I try to be fair and never resort to profanity but i maintain that it is only fair that I should be allowed to air my concerns like anyone else. When I contact an orginisation with a query I expect a response that reflects image that the organisation would wish to portray.  

Dauntsey Boys wrote:

Bluebirds2006 wrote:

 When I contact an orginisation with a query I expect a response that reflects image that the organisation would wish to portray.  

I don't think that's asking too much. A suitable response would have been something along the lines of, 'Thank you for your enquiry. We do try and provide a match report as soon as possible, but owing to other commitments this sometimes takes a little longer than fans might wish. Your support is highly valued by the club, please continue to visit our website.'
 

Spot on! I would have been more than happy with that.

 

So glad our website is one of the best around as hear nothing but bad things about yours!!

Good win last night and not the relegation battle many predicted  (so far )

Last edited by fromie (20/8/2014 3:55 PM)

Not quite sure I agree with the heading of the thread but it was a reasonable question asked by Bluebirds2006 not at all critical or rude and the response was in my view rude and abrupt. Certainly not one which endears you to the supporter base when posted on the clubs offical website. As it's on the official clubs website could you not take it as being an official response??
I as do others very much appreciate that the club would struggle to exist if it were not for the hard and unseen work put in by unpaid volunteers but it appears to some that they are above being questioned about their role.